1. DEFINITIONS

The general terms and conditions of sale will apply to all sales of goods and services by BASIA DREAM SRL, through the store www.crap.com.ro to the Buyer and may only be modified with the express written consent of both parties.

Hereinafter, the following terms will mean:

SELLER - BASIA DREAM SRL Commercial Company, headquartered in Bistrita, Str. Stramba No. 4, Bistrita Nasaud District, Commercial Reg. No. J06/534/2012, CUI RO30579738, account RO44BTRL00601202677024XX, Banca Transilvania Bistrita.

BUYER - natural or legal person who places an order online or by phone via www.crap.com.ro

GOODS / SERVICES - Products, equipment and materials present in the virtual store, including their attachments, which may be the subject of an order within the store.

ORDER - electronic document that acts as a form of communication between the Seller and the Buyer through which the Seller agrees to deliver the Goods and Services and the Buyer agrees to receive these Goods and Services and to pay for them.

CONTRACT - the confirmed order has contractual value.

ATTRIBUTES - product specifications in the store, compliance specifications.

2. CONTRACTUAL DOCUMENTS

By placing an electronic or telephone order on the aforementioned website, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller conducts its operations. The order will be composed of the following documents, in order of importance:

The order (along with clear mention of delivery and billing dates) and its specific conditions

Buyer's specifications (where applicable)

General terms and conditions of sale

If the Seller confirms the order, this will imply full acceptance of the terms of the Order. Acceptance of the order by the Seller is considered complete when there is a verbal (telephone) or electronic (e-mail) confirmation from the Seller to the Buyer, without requiring a confirmation of receipt from the latter. The Seller does not consider an unconfirmed order to have the value of a Contract at any time.

3. VALIDITY

This Contract shall enter into force upon confirmation of the Order by the Seller. Confirmation shall be made by telephone or electronically (e-mail). The General Terms and Conditions of Sale shall form the basis of the Contract thus concluded, supplemented by the Warranty Certificate issued by the Seller or a supplier thereof if necessary.

4. EXTENSION OF THE SELLER'S OBLIGATIONS

1. The Seller will use its professional and technical knowledge to achieve the result stipulated in the Order and will deliver the Goods and Services that meet the Buyer's requirements, needs and specifications;

2. The information presented on the seller's website is for informational purposes only and may be modified by the Seller without prior notice. Also, for reasons of space and coherence of the information structure, product descriptions may be incomplete, but the seller makes efforts to present the most relevant information, so that the product can be used within the parameters for which it was purchased;

3. Communication with the store - can be done by interacting with it, posting opinions regarding products or communicating through the addresses mentioned in the "contact" section. Opinions or addresses containing insults or inappropriate language will be excluded from the site or ignored. The seller has the freedom to manage the information received, without having to justify it.

5. ASSIGNMENT AND SUBCONTRACTING

The Seller may assign and/or subcontract a third party for services related to the fulfillment of the order, with the Buyer's information, without the Buyer's consent being required. The Seller will always be responsible to the Buyer for all contractual obligations.

6. INTELLECTUAL AND INDUSTRIAL PROPERTY LAW (IPR)

The Buyer understands the intellectual property rights and will not disclose to a third party or make public (on the internet or in the media) any of the information received from the Seller.

Also, the name of the site as well as the graphic signs are registered trademarks owned by SC BASIA DREAM SRL and cannot be taken over, copied or used without the written consent of the owner.

7. CONFIDENTIALITY - ADVERTISING

All plans, documents and information of any nature provided by the Buyer to the Seller shall remain the property of the Seller. They may be used only for the execution of the contract and may be disclosed only with the written consent of the Seller and after obtaining a confidentiality undertaking from the recipient.

No public statement, promotion, press release or any other form of disclosure to third parties will be made by the Buyer regarding the order without the prior written consent of the Seller.

8. PENALTIES DEADLINES

If the delivery and/or start-up deadlines cannot be met, the Seller is obliged to notify the Buyer of the estimated delivery completion deadline. The Buyer shall have the right to claim additional damages from the Seller, where permitted by law, in the event of the Seller's total or partial failure to perform the Contract in accordance with the established deadlines.

If the Buyer delays payment for the goods through his own fault within the term provided in the invoice issued by the Seller, he is obliged to pay a penalty of 0.5% per day of the amount due.

If the Seller receives incorrect information regarding the billing or delivery of the products, a new deadline for honoring the order will be established, falling within 3 working days.

9. BILLING - PAYMENTS

The price, payment method and payment term are specified in the Order. The Seller will issue an invoice to the Buyer for the Goods and Products delivered, the Buyer's obligation being to provide all the information necessary for issuing the invoice in accordance with the legislation in force.

10. RISKS AND RESPONSIBILITIES

10.1 Delivery

The Seller undertakes to ship the Goods and Products door-to-door to the Buyer and ensures a period of 24 hours or exceptionally 48 hours from the Order's transition to Delivery status, a status that will be notified to the Buyer by email. In exceptional conditions (weather, road conditions, accidents, etc.), the Seller will inform the Buyer about the delay and will provide an estimated delivery time.

10.2 Transport - Packaging

Unless otherwise agreed by the Seller and the Buyer, the Seller shall discharge itself of the risks and responsibilities associated with the Goods and Products upon their delivery to the domestic courier company with which the Seller collaborates or to the Buyer's representative. The Seller shall ensure the appropriate packaging of the Goods and Services and shall ensure the transmission of the accompanying documents. The Seller shall deliver the Goods and Products within the territory of Romania.

11. ACCEPTANCE

Acceptance will be made when the Goods and Products comply with the technical characteristics mentioned in the Order. If the Buyer discovers that the Products delivered or the Services provided do not comply with the technical specifications, then the Seller will bring the Products and Goods into compliance within a maximum period equal to the execution period of the Order, without charging the Buyer any costs related to these operations. Also, the Seller will comply with the provisions of Law 51/2003 for the approval of Government Ordinance no. 130/2000 regarding the legal regime of distance contracts, which gives the Buyer (only under the conditions of the aforementioned normative act) the right to unilaterally terminate the Contract within 14 days, and to receive within 30 days of the unilateral termination in writing (document signed by the Buyer and sent electronically or by mail with acknowledgement of receipt) the price of the Contract, subject to the return of the Goods and Products in the original packaging and without damage. The Seller has the right, when it considers that the Buyer's actions were in bad faith, to request damages from the Buyer, under the terms of the legislation.

12. SURPLUS GOODS

Any goods delivered in excess of the quantity provided in the Order may be refused by the Buyer within 7 calendar days of delivery.

13. WARRANTIES

In addition to any other guarantees provided by applicable laws and detailed in the Warranty Certificate issued by the Seller, they guarantee the Buyer against any non-conformity that may affect all or part of the Goods and Products, except for normal wear and tear, for a period of 12 months from the date of issue of the sales invoice. The exception is consumable products, which do not benefit from the warranty.

14. TRANSFER OF PROPERTY

Ownership of the Goods and Products will be transferred upon payment by the Buyer at the location indicated in the order (meaning delivery - signing the receipt of the transport document provided by the courier or signing the receipt on the tax invoice in the case of deliveries made by the Seller's staff). In the case of delivery by courier, the Seller is not authorized to allow the Buyer to open the packages before signing the delivery, but only after signing the delivery and paying their possible countervalue. The Seller cannot be held responsible for the content of the shipped packages unless it is in a document concluded by the Buyer and the representative of the courier who made the delivery.

15. COMPLIANCE WITH LAWS AND STANDARDS

The Seller shall comply with all laws, regulations and ordinances applicable to its contractual achievements, including without limitation to the manufacture, assembly, handling, transportation, storage, packaging or delivery of the Goods and Products and applicable to health, safety, environment.

16. LIABILITY

The Seller cannot be held liable for damages of any kind that the Buyer or any third party may suffer as a result of the Seller's performance of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and in particular for the loss of the products.

The Seller will be liable if its subcontractors and/or partners of any kind involved in the execution of the Order fail to fulfill any of the contractual obligations.

17. LOADING - TERMINATION

If the Seller fails to perform its obligations, including during the warranty period, the Buyer shall notify the Seller of such non-performance. An action plan shall be validated between the Parties within 3 days of notification.

The Buyer may cancel an Order by e-mail before it has been delivered. Otherwise, the order will be subject to the return of the goods, as stated on the Seller's websites.

18. FORCE MAJEURE

Neither party shall be liable for failure to perform its contractual obligations if such failure is due to a force majeure event. Force majeure is an unforeseeable event, beyond the control of the parties and which cannot be avoided.

19. APPLICABLE LAW - JURISDICTION

This contract is subject to Romanian law. Any disputes arising from the interpretation and execution of this contract will be resolved amicably, and if an agreement is not reached in this way, the competent courts at the Seller's headquarters will be consulted.

20. MISCELLANEOUS PROVISIONS

If one or more provisions of these Terms and Conditions of Sale conflict with any applicable legal requirement, said provisions shall not be applied and the Parties shall endeavor together to agree on new provisions that respect the spirit of the original provisions.

The parties to the contract shall be considered independent contractors and neither party is granted the right or authority to assume or create any obligation on behalf of or to the detriment of the other. The terms and conditions of this contract supersede other prior written or oral agreements between the said Parties relating to the subject matter of this Contract and may not be modified or changed except by written agreement signed by both parties.